Therapeutic Massage

Cancellation Policy

Policies and procedures Late Arrivals: If late for a session you will lose that time. The session will end at the scheduled time and full service fee is owed. More than 15 minutes late: If you are more than 15 minutes late and have not reached out to Touch of Serenity Ltd you forfeit your massage and it will be counted as a no call no show. Resulting in a full service fee owed before being able to receive another session. Cancellation/Reschedule: If you need to cancel/reschedule your session you may do so online up to 48 hours prior to your session. If within 48 hours of your session contact Touch of Serenity directly via text, call, or email. If you cancel/reschedule within 12 hours or less of your scheduled appointment a 50% fee of your scheduled service is owed. This must be paid before you can receive another session. No Call No Show: A no call no show is when a client fails to contact Touch of Serenity before their session time begins to make any adjustments and does not show up for their appointment within 15 minutes after session time starts. A no call no show results in the full scheduled session amount owed. The fee must be paid before you can receive another session. No tolerance: No inappropriate conduct will be tolerated. If the therapist feels the client is inappropriate in any way they have the right to stop the session at any time and the full service fee is owed. COVID: If you feel you may have COVID 19 please reach out as soon as possible to reschedule your session. Refund: If you have pre-paid for a session and want a refund contact Touch of Serenity directly either via text, call, or email. A refund may be issued up to 48 hours prior to your scheduled session. Charge fee may apply.

Contact Details

• 6073 West 44th Avenue, Wheat Ridge, CO, USA